Contact Us
Got a question? Stuck on a bonus? Spotted a scam? Or just hit a massive win and want to share the story?
Whatever it is — 7bitclub is here to help.
We’re not a faceless review site. We’re real people who care about making online casino gaming safer, smarter, and way less stressful for Aussie players.
Whether you’ve got a technical issue, a red flag about a casino, or just need someone to give it to you straight — we’re all ears.
How We Can Help (And Why You Should Reach Out)
We get it. Online casinos aren’t always as simple as they should be.
So when you’ve got a question, concern, or frustration, you shouldn’t have to dig through pages of FAQs or wait days for an answer that doesn’t help.
Here’s what we actually do when you contact us:
1. General Questions
Not sure if a bonus is worth it? Confused by something in one of our reviews?
Looking for clarification on how a certain casino works or what game to try?
Ask away. We’ll get back to you with clear, no-jargon answers — not automated replies.
We’d rather give you the info up front than watch you get stung by a shady term buried in fine print.
2. Report a Casino Problem
This one’s big.
If you’re dealing with a casino that’s dodging your payout, closing your account unfairly, or acting suspicious — tell us immediately.
We take reports from players seriously and often contact the casino directly if we see a pattern of dodgy behaviour.
✅ Real player reports help us:
- Flag unsafe operators
- Update or remove old reviews
- Warn other players before they get burned
You’re not just protecting yourself — you’re helping the whole Aussie player community.
3. Need Expert Advice?
If you’re stuck between a few casinos, don’t know what terms like “wagering requirement” really mean, or just want someone to cut through the noise, we’ve got your back.
Our team includes industry veterans, former affiliates, casino testers, and real players who’ve been through it all.
We’ll help you spot the red flags, find casinos that actually pay, and avoid the traps that catch most new players.
4. Won Big? Tell Us!
We LOVE hearing from winners.
Whether you crushed a progressive jackpot or turned a $10 deposit into $1,000 — we want to hear your story.
And if you’re up for it, we might even feature your win in our blog or spotlight it anonymously (with your permission, of course).
5. Media, Industry & Partnerships
If you’re a journalist, provider, affiliate manager, or platform looking to work with 7bitclub, we’re open to media enquiries and genuine partnerships.
We’re happy to talk about:
- How we review casinos
- How we collect player feedback
- Trends we’re seeing in the Aussie iGaming space
- Collaboration opportunities that benefit players, not just profits
Reach out — let’s make something useful together.
Need an Answer Fast?
The fastest way to talk to us is through Live Chat on our site.
Especially if it’s an urgent casino issue — Live Chat gets you connected to a real person, fast.
Already registered with the casino you’re asking about?
Send us your username and the casino name — it helps us help you quicker.
Most Common Questions (That We Get All the Time)
💼 “Can I work with you as a casino or affiliate partner?”
Yes — if you’re a licensed operator or legit affiliate looking to promote your platform the right way, get in touch via our Partner Portal or email.
We’re picky, but open to fair and honest collaborations.
💳 “I’m having deposit or withdrawal issues – can you help?”
Yes. We’ll look into the casino, ask for details, and give you a plan.
If the casino is listed on our site, we’ll even reach out to them directly to get answers — or remove them if they don’t respond.
🕐 “When will I hear back from you?”
We aim to reply within 24 to 48 hours — often sooner.
For time-sensitive stuff (like payout delays), hit Live Chat first.
🎰 “Who actually writes your reviews?”
Real humans. Our review team is made up of longtime players, testers, and iGaming pros who use their own money to test casinos.
We don’t accept pre-written content or “pay-for-stars” nonsense.
Our reviews are built on real gameplay, real support tests, and real withdrawals.
Still Can’t Find What You Need?
Check our full [FAQ page] — it’s loaded with answers to common casino issues.
If you’re still stuck, we want to help directly.
📧 Email: admin@7bitclub.com
📍 Location: Sydney, Australia — locally run, proudly Aussie
When You Contact 7bitclub, You’re Talking to:
- Real players, not bots
- Real experts, not salespeople
- A site that exists to protect you, not exploit you
We’re here to keep you informed, help you win smarter, and stay ahead of the dodgy operators who give online casinos a bad name.
7bitclub — support that speaks your language, because we’re players too.
